Google IT Support Professional Certification

Earn a career in information technology (IT) without having to get a college education. Goodwill of the Mahoning and Shenango Valleys offers a Google IT Support Professional Certification program that helps people obtain the skills needed for a future in IT. Hosted on Coursera, a leading online education provider, this six-course certification program is provided at no cost to all students who have not yet completed a bachelor’s degree and is designed to prepare you to start a career in IT support.

About Google IT Support Professional Certificate

Developed by Google and in collaboration with Goodwill, this unique IT support certification opportunity teaches participants the fundamentals of the industry from troubleshooting and customer service to understanding operating systems and networking to system administration and security. Through a mix of video tutorials presented by Googlers, quizzes, hands-on labs and widgets, you’ll acquire the knowledge and skills to land an entry-level job in IT support.

How Long Does It Take to Earn a Certificate?

By dedicating 8-10 hours a week, you can complete your Google IT Support Professional Certification in about eight months. Plus, you have the opportunity to skip through content you may already know and speed ahead to the graded process.

Why Google IT Support Professional at Goodwill?

  • Six-course certificate program – a dynamic mix of video lectures, hands-on labs and support from Google and Goodwill
  • Introduction to troubleshooting, customer service, networking, operating systems, systems administration, automation and security
  • Job placement and career advancement services provided by Goodwill

Prepare for a Career in the Digital Workforce

Begin your future today and click here to fill out our Google IT Support Professional Certification application.

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