Army Veteran Discovers New Purpose through Goodwill’s Job Placement Services

A older gentleman is standing in front of a brick building.

Meet Roy Austin. A Youngstown, Ohio native, East High School graduate and Army National Guard veteran. Typically, you slow down with age, but not Roy. He came to the realization in his 60’s that he wanted to do more with his life and help make a difference in the lives of others. Like many of us, Roy did not want to ask for help. However, he took a leap of faith and found gratification in the job placement services provided by Goodwill Industries of Mahoning and Shenango Valleys. Working with a job placement specialist, Roy was able to fine-tune his resume and highlight his strengths, including communication and educational experiences. Shortly after, Allorica, an award-winning telephone-based customer support and service center, reached out and hired Roy.

When asked about Goodwill, Roy says, “They will give you a chance. They give opportunities. No matter what walk of life or your age, you can always start again.” Now, Roy has started his own nonprofit organization, determined to help people in the community much like how Goodwill helped him: with a hand up, not a handout.

Today is the start of something new. To begin your own career path to employment opportunities, Goodwill is here to help. Email or give us a call today at 330.759.7921.